Returns & Exchanges

At USA Hockey Shop, we want you to be completely satisfied with your gear; if for any reason you are not, we offer returns and exchanges on most items within 30 days of purchase. Please ensure all items are in original, unused condition with tags attached to qualify for a full refund.

1

Initiate Your Return

Log in to your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.

2

Package Your Gear

Securely pack the items in their original packaging, ensuring all protective materials and tags are included to prevent damage during transit.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized shipping carrier location.

4

Receive Your Refund

Once our warehouse team inspects the returned equipment, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing